Confirmation emails are sent as soon as you make the appointment.
Please note: Confirmation emails only apply to new appointments. If you are modifying an appointment, the confirmation email will not be resent.
Before you can send confirmations, you must configure KC to send emails. Click here for instructions.
Click on File, Business Info, Email tab.
Under each module tab, the first checkbox is for 'Send appointment confirmation email'. Check this box.
You can enable any of the other options as needed.
The three boxes are so you can add any additional information for your clients. Examples would be if you want to include your cancellation policy or give your pickup/dropoff times.
Once you have entered your settings, a confirmation email will be sent after you hit OK to make an appointment.