Live Access system requirements
Live Access/Client Portal System Requirements
- Windows based PC or server running your Kennel Connection SQL database that does not go to sleep or get shut down. (1 reboot weekly to reduce general resource usage is still recommended but please note that your online services will not be available during the reboot time.)
- Stable Internet connection.
- Any PC tablet or phone that supports one of the following browsers:
- Google Chrome
- Mozilla Firefox
- Stable Internet connection via Wi-Fi or LTE
Live Access setup guide (Detailed)
Kennel Connection Live Access Setup Guide **This is a detailed setup guide that includes step by step instruction. If you would prefer a basic setup guide, please click here to redirect: Kennel Connection Live Access Basic Setup Guide** Welcome ...
Getting started using Live Access
Welcome to the Kennel Connection Live Access Getting Started Guide. Here you'll find some helpful info and some links to knowledgebase articles that will help you get the ball rolling. Many want to know what's different about our Live Access VS other ...
Live Access files are out of sync
Please use this guide only if directed to by tech support. Important: Please look at the bottom of your Kennel Connection Desktop software at the version. If it does not show 7.07.19 or newer, please update your Kennel Connection desktop software to ...
Live Access supported web browsers & setting as default
Kennel Connection Live Access Supported Browsers **If you already have one of the below browsers installed and would just like to set it as your Windows Default Browser (So all websites open with this browser), scroll down to the "Setting Default Web ...
Adding new clients in Live Access
There are two ways to add new clients that have not visited your business before from the Live Access system. Either by clicking "Add" on the left hand menu and choosing "New Client" OR: Open your client explorer and click the plus sign (+) in the ...