Looking up text message address
If you need to find out the proper address for a text message to email from Kennel Connection please see below:
We do not have a list of all of these servers. Our recommendation for the quickest way to find what server you should be using is to navigate to https://freecarrierlookup.com/, enter in the customers cell phone number, solve the math problem (prevents robots from using this site) and click search. It will then show you both SMS and MMS addresses to use. Again, we recommend MMS first.
*Please note we are in no way affiliated with the above website free carrier lookup .com. Use at your own risk.
You are able to send text messages to your clients and send text confirmations and reminders. Before you can send emails, you must first configure KC to send emails. Click here for instructions. Open the client card, General Information tab. Enter ...
Text message character restrictions
When sending text messages through Kennel Connection, you may have noticed or some clients may have reported that they only receive part of the message. Text messages are sent as SMS (Short Message Service) and most carriers have restrictions on how ...
Hello-Groom SMS/Text Messaging Setup & Usage
SMS Setup & Usage Fully unlimited two-way text and picture messaging is a paid add-on for Hello-Groom. Please click HERE to begin the signup process. If you have already signed up for the SMS add-on, let's get started! Part 1. Setup & Configuration ...
Error 550, invalid user address, when sending text messages
Check the text message number on the client card, General Info tab. There can be no dashes, only a 10 digit number. For example, if the number is 123-456-7890, the number should be listed as 1234567890
Error "Your message cannot be delivered. Reason: Rejection greeting returned by server" when sending text messages
When you send a text message through Kennel Connection, the message is sent to the client's carrier's server (Verizon, for example). That's all that KC does. It's up to the carrier to send the message to your clients. This error means that the ...