QuickBooks DirectLink and speed issues

QuickBooks DirectLink and slowness

There are two options when using the QBDL:  automatic or manual.  If you have KC set up to automatically sync, then every time you create an invoice, client record, take payment, etc, KC is trying to sync that with QB.  This can slow your system down greatly while those resources are being used. 

The best option is to run a manual sync.  

Click on File, Business Info, QuickBooks DirectLink tab.

Put a check in the box labeled “Disable QuickBooks DirectLink.”  Hit OK to exit the screen.


When you want to sync (usually at the end of the day for most businesses):

Click on Utilities, QuickBooks DirectSync.

    • Related Articles

    • Speed issues in Kennel Connection 6

      Cause 1:  Your antivirus program is scanning Kennel Connection. Remedy:  You need to exclude Kennel Connection from your antivirus program.   Kennel Connection 6 Access users:  Antivirus programs and Kennel Connection SQL users:  Excluding Kennel ...
    • Quickbooks DirectLink installation instructions

      The QuickBooks DirectLink connects Kennel Connection to QuickBooks and will sync over clients, invoices, receipts, vendors and inventory.  The DirectLink will only work with the desktop version of QuickBooks.  It does not work with the online ...
    • QuickBooks DirectLink isn't working for deposits/prepayments

      The QuickBooks DirectLink (QBDL) isn’t working for deposits/prepayments, so now you have a large dollar amount in your accounts receivable.  Each deposit needs to be made once the money is put into QB.  Kennel Connection transfers the receipts, but ...
    • Reset security certificate for QuickBooks DirectLink

      There may be a time when you have to reset the security certificate for QuickBooks DirectLink.   Close Kennel Connection.  Open QuickBooks. Click on Edit.  Go to Preferences. Click on Integrated Applications tab.   Click on Company Preferences tab. ...
    • Testing the QBDL sync locally - network sync issues

      If you are having trouble syncing Kennel Connection to QuickBooks to a QuickBooks company file across a network, you will need to test it locally on one computer. Close QuickBooks if it is open anywhere. Locate the QuickBooks company file on the main ...