Setting KC6 to run as administrator

Setting KC6 to run as administrator

If you ever experience an issue where KC prints fine when logged in as admin user but when you log in as an end user and try to print you get an error, there is an issue with the Windows Permissions/Security. Sometimes you can overstep it by setting KC to always run as admin. Please see below.


Location  your Kennel Connection icon on your desktop and Right mouse click on it.


Choose Properties.


In the Properties Window, choose the "Compatibility" tab.


At the bottom of the Window, please a check mark where it says "Run this program as an administrator".


Click Apply and OK.  



Run KC6 as admin



This will tell your machine to always open KC as if you were a Windows admin user giving KC the proper permissions to print.


Please note:  This is a workaround for the Windows Permission/Security issues. It may or may not work. If it does not, you will need a local technician to diagnose and fix the issue. 


Windows 8 and 10 users, the User Account Controls, or UAC, in Windows 8/10 can be completely disabled through a registry option to fix this issue but that will prevent all your Windows 8/10 Metro apps on your desktop from working.


Windows 8 and 10 users see next section.


WINDOWS 8 and 10 USERS


If you are running Windows 8 or 10, you may run into a file registration issue when setting KC to always run as admin. This is because even though you have disabled UAC, Windows 8 and 10 still keeps the UAC enabled as it needs UAC to run the new METRO Apps. This still blocks this file from being used with admin privileges. Please follow the below instructions to allow KC6 to run as admin on Windows 8 and 10. 

  • Close Kennel Connection
  • Navigate to your KC6 Folder by doing the following:
  • Open Computer (click the file explorer icon on task bar) Run KC6 as admin
  • Inside file explorer, click on “computer” over on the left hand side. (You may have to scroll down to see it). 
  • Then once in computer, double click your C: drive. 
  • Locate the KC6 folder and double click it. 
  • Inside the KC6 folder locate the file called CJControlRegistration.bat. 
  • Right mouse click on this file and choose “Run as Administrator”. 
  • You will be prompted a few times that the files have been registered. Proceed through. Once done, you can start Kennel Connection.


    • Related Articles

    • NRA - No Run Assigned

      When your facility is reaching capacity, instead of turning pets away or putting them on the waitlist, you can let KC put them in NRA.  NRA stands for No Run Assigned.  This keeps the pet on your boarding schedule without putting them into an ...
    • Installing or reinstalling KC on a workstation

      Kennel Connection 7 is compatible with Windows 7 or higher operating systems.  Windows 10 is STRONGLY recommended.  Important:  If you are looking to install Kennel Connection 7 on your server/main computer and you DO NOT already have SQL Server ...
    • Run glance

      The Run Glance shows you all appointments booked into runs.  You can sort it by All appointments or by specific modules. The appointments will be color coded based on arrival and departure times, checked in/out status, if it's a training appointment, ...
    • Run glance starting day

      You can choose which day the run glance starts in File, System Options, Boarding tab.
    • Will KC run OK on my computer?

      If you're unsure that KC7 will run on your computer, please see this article: Making sure your computer can run Kennel Connection 7.0