Timecard swiper installation guide (Discontinued)

Timecard swiper installation guide (Discontinued)

Timecard swiper installation guide
  • Plug the timecard swiper into the computer or, if you are moving it to a new computer, unplug the timecard swiper from the computer its currently plugged into
  • Move to the new computer
  • When you originally setup the timecard swiper, you should have installed the drivers.  Install those same drivers to the new computer.
  • Plug in the timecard swiper.
  • Windows should recognize it and attach the drivers you previously installed to the swiper.
  • For Windows 8, hold your mouse on the bottom right or top right of the screen so the side toolbar appears.  Type in Control Panel and search.  In the Control Panel, click on Devices and Printers.
  • For Windows 10, type in Control Panel on the search screen and click to open.  Click on Devices and Printers.
  • Locate the section that lists Comport or Port Devices.
  • Find the timecard swiper.  It may say ID-TECH or USB Port device.  It will have a port number at the end.  Make note of the number.

Next, setup the timeclock module on the new computer.

Next, configure timeclock to the correct port number

  • The timeclock may give you an error about a port number.  That is normal.  You now want to click the up arrow on the timeclock next to the port number and change it to match whatever port number was in Device Manager or Devices and Printers.
  • Once you have changed the port number, Exit the timeclock.  It will warn you that no one will be able to punch in or out.  Close it anyway.
  • Once it is closed, locate the startup folder and open it.  Click on timeclock.exe to open the timeclock.

If you have done the steps properly, you should see a timeclock icon at the bottom right hand corner of the screen by the date and time.  You may have to click the up arrow to show more running icons.  If you see the timeclock icon, it means it is running and you are able to swipe timecards.

If you need assistance, contact support at Support@KennelConnection.net or 1-888-486-4343 option 2. 

    • Related Articles

    • Hotfix Installation Guide

      Hotfix Installation Guide If a Technical Support Representative has provided you a download link for the latest hotfix files, download them onto each computer that runs Kennel Connection.  Step 1. Close Kennel Connection on all computers, then go to ...
    • Kennel Connection 6 Installation Guide

      Welcome to the installation guide for Kennel Connection 6.0. Please follow the instructions below to get Kennel Connection 6.0 installed on your machine. Installation Instructions  Due to the security restraints within the Windows Vista/Windows 7 & ...
    • Barcode Scanner Installation Guide KC7

      Barcode Scanner Installation Guide KC7 You can use the barcode scanner for two purposes:  You can scan retail items onto an invoice instead of searching for the code and you can automatically create appointments and check the pet in/out for the ...
    • Kennel Connection 7 Networking Guide

      Kennel Connection 7 Networking Guide Read this entire document before proceeding. General Networking Notes and Warnings These instructions encompass Windows 7, 8, and 10 environments.  If you are uncertain of your operating system, consult with your ...
    • Credit Card Processing Troubleshooting Guide (Tenerum)

      If you are unable to process credit cards and you're using Tenerum, please complete the steps in this guide to attempt to resolve the issue.  Section 1: Error: Cannot find API Tenerum.net Section 2: Error: 9999 Validation error upon request Section ...