When downloading a Kennel Connection update, the download takes seconds, there is an update icon on the desktop, but it is only a partial download.
Windows Smart Screen Filter is enabled. This blocks Webex and Teamviewer from opening.
- Open Control Panel > Action Center.
- On the left hand side, click on "Windows Smart Screen Filter."
- Disable it completely.
- If the User Account Controls is still enabled, click on Change UAC settings (above the Smart Screen Settings) and disable it.
- Reboot the computer.
This will allow remote tools to run and allow the update to download fully.
Please note: The Smart Screen Filter also causes issues with processing credit cards. If you process with credit cards, you must disable this feature.