Hello-Groom offers a waitlist schedule. There may be times where you're fully booked but might want to add a client to the waitlist in case anything opens up. During the appointment creation, you can opt to "add to waitlist" which will add this appointment to it instead of the main schedule.
You can access the waitlist by clicking Grooming on the left-hand menu and then choosing waitlist.
You may make the appointment live by clicking "make live"
Hello-Groom Logging in to Hello Groom
To login to Hello-Groom, you must have an account created already. If you do, you'll have your own custom URL such as https://happypets.myhellogroom.com . Please navigate to that site on your computer or mobile device and you'll be brough to your ...
Hello-Groom Main Dashboard Overview
Hello-Groom's main dashboard can show you a lot of info in one space! The dashboard is separated by three tabs. Awaiting Arrival, Checked-In & Checked Out. This allows you to view clients that have not arrived yet, pets that are checked in and pets ...
Hello-Groom Accessing Reports
Hello-Groom has many vital reports you can access. For grooming reports, click the grooming option on the left-hand menu and click reports. Once you choose the report you wish to print, it will display the prompt where you can choose report options. ...
Hello-Groom Adding Employees
Adding employees in Hello-Groom is easy! Simply login to your Hello-Groom account and click on the Setup menu on the left. Choose Employees. Note that if you have the "use administrative login" system option enabled, it will check for access rights ...
Hello-Groom - Using groom notes
You are able to add groom notes specific to each appointment and also setup default groom notes that show on every appointment. For default groom notes, open the pet card, Grooming tab. This screen is where you add default groom notes that show on ...